At NeuroSpa TMS Therapy Centers, patient health and well-being is always at the forefront of our minds. We understand that there is a level of panic and fear permeating through our society with the Coronavirus (COVID-19), but we would like to assure you that your treatment is administered in a safe and clean environment. Maintaining the therapy protocols developed by our medical staff, and attending scheduled appointments is important to creating your best opportunity for remission. As such, our medical staff has stayed up to date with all CDC guidelines for limiting the spread of disease and has put in place the following procedures:

• Our staff has been instructed to stay home if they are sick and or exposed to someone who is sick
• If you feel ill or have any symptoms of becoming ill, please call our main office line to reschedule your appointments
• If there is a wait to receive treatment, patients will be instructed to wait in their cars until treatment can be administered in order to maintain proper self distancing for patient safety
• Patients should put on and take off their own caps for treatment
• Treatment professionals have been instructed to wash their hands after each patient interaction
  Pillow covers are
• replaced after each treatment
• All chairs and rooms are sanitized after each treatment including wiping down of chairs and door handles
• The waiting area and common spaces are sanitized multiple times throughout the day
• If you have been in contact with anyone who has been diagnosed with Coronavirus (COVID-19), or have been instructed to say in quarantine, then all appointments should be rescheduled

With the these new procedures, our clinics will be maintaining the adequate distancing policies and preventative measures recommended by the CDC. Again, we are encouraging all patients to attend treatments so that the protocols developed by our medical staff are followed in order to achieve the remission results all patients are working towards.

Additional recommendations and precautions from the CDC and Health Director include:

• Wash your hands often with soap and water for at least 20 seconds, especially when in public spaces. If using hand sanitizer, it should include at least 60% antiseptic.
• Avoid close contact with people and maintain social distancing
• Avoid touching your eyes, nose and mouth
• Stay at home when you are sick
• Cover your cough or sneeze with a tissue and dispose of it immediate after use
• Avoid handshaking and other physical contact
• Avoid touching elevator buttons, door handles, ticket kiosks and other public items with your hands when possible

Should you have any questions or concerns at all, please do not hesitate to pick up the phone and speak or our staff or medical personnel. We can always be reached on our main line at (813) 605-1122. Thank you for your trust and confidence in us.

Dr. William Upshaw, Medical Director
and the NeuroSpa Team